MDHearing Return Information

Return Policy

We want you to try on and test MDHearing freely without stress or worry. All items purchased on our site, unless labeled otherwise, can be returned for any reason for up to 45 days after purchase.

All products MUST include a Return Merchandise Authorization (RMA) number for proper processing.

Do not return your order without an RMA

Products returned without a RMA number will incur a twenty percent (20%) No-RMA fee.

Please contact MDHearing Support by phone or email to receive an RMA number and return shipping information. 

Phone: 800-823-9819  (Monday to Friday, 8:00 AM - 4:30 PM CST)

Warranty Policy

We stand by our products. Every MDHearing Personal Sound Amplifier comes with a 90-day manufacturer’s warranty covering any defects in materials and workmanship. Please contact MDHearing Support if you have any issues with your device, even if you are beyond the warranty period. Often, simple troubleshooting can help pinpoint the issue and resolve it.